8/13/98 Hello fellow Mac users!  All of us at Bing Software would like to thank you for your
continued support of our telephony products.

This week's e-mail discusses technical support issues, updates, and the use of MegaPhone
with headsets.

1)  Updates for MegaPhone  users
2)  MegaPhone  Support Information
3)  Using headsets with MegaPhone 
4)  My free version of MegaPhone  never worked!
5)  How to reach Bing Software
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Updates for MegaPhone  Users!

Update your MegaDial at no charge, to the latest version. Simply visit our web site and 
download the free MegaDial updater found on the MegaPhone  support  page. Available 8/15/98

Are you using MegaPhone 2.1.1? This latest version of MegaPhone works with Mac OS 8.1 and 
earlier, and supports most Mac compatible voice modems.  To find out more about the latest 
version of MegaPhone, or to place an order, please visit our web site.  
Retail $99.95, Now only $79.95, (Upgrade for $59.95).

Due to popular demand, another free trial version of Ferret© has been released. The updated 
release of Ferret© has a longer trial period, and now links perfectly with MegaPhone's voice
mail interface (versions 2.0.9 and 2.1), the need to use the tool trainer application has been 
eliminated, and fax-back capability has been added. Since the free trial download is of 
considerable size, a CD-ROM may be requested from the Ferret page of our Web site. Available
8/15/98
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MegaPhone  Support Information

Information For G3 Users

Now that many of you have moved to this faster Mac you may wish to fine tune it for running 
your telephony software. You would need to be running MegaPhone 2.1.1 for best results with 
OS 8.1. If you are using OS 8.0 you would need either MegaPhone 2.0.9 or 2.1.1 If you are using 
these versions you should perform the Apple Telecom install. This is available from the CD 
extras  folder on the 8.1 CD. 

For those of you with the new USR V.90 modem you would also need the new teletool for 
optimum performance. This tool is available directly from us, just send in an email request 
and we will mail it directly to you.

Adding New Area Codes to MegaPhone 

Many cities are moving to split or new area codes. First, you should upgrade your MegaDial 
(see upgrades). If you have the MegaPhone  Feature Pack you can edit / add a new area code.
Here's how:

When your MegaPhone  is active ;

1. Type 123 4567 in the phone number field
2. Click on the Change dial icon - [the man with the headset on]
3. Click on "Dialing from", and Choose "Edit list"
4. Choose New [type in Name of City, State Initials] - Find
5. Choose next
6. Choose Save
7. Select City, then Choose edit item
8. Change the AREA CODE in the upper right hand corner
9. Verify other settings
10. Choose Save
11. Choose Done
12. Click on Dialing from
13. Choose your new addition
14. Choose cancel

You have just added a new area code to MegaDial!
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**** This week's topic - Using Headsets with MegaPhone

If you spend any significant amount of time on the phone, or just use your phone while 
working on your Mac, you know the many benefits that MegaPhone  provides. But with 
technology which has been designed specifically for the Macintosh you can experience the 
comfort and quality sound that headset users are experiencing daily with their MegaPhone  
software.  Headsets are ideal for MegaPhone  users who:

* Need to have their hands free to multi task
* Use the phone on a regular basis
* Work in a noisy office environment
* Want to have private phone conversations
* Have neck or back problems

The two headset solutions that are available to MegaPhone  users are the Jabra  Earset, and 
the NE-Mic adapter (with headset).

The most popular of the two, is the Jabra  Earset. The Jabra  earset is compact, lightweight 
and ergonomically designed.  The soft colorful eargels  give you a near custom fit in your 
outer ear for hours of comfortable wear.  And unlike earpads, eargels are healthy for your ear 
and washable too. The ear piece weighs just 0.1 ounce or 3 g. 

The next option, is to use a regular headset with your MegaPhone . In order  to accomplish 
this, you will need a headset designed specifically for your  hardware.  If you are using an 
external modem with your MegaPhone (Geoport excluded) you can use most computer headsets 
on the market today.  

However, if you are using the Geoport, or any of the internal Global Village modems with your 
MegaPhone , you will need to purchase an NE-Mic adapter for your headset to work.  The reason 
for this is simple. Macintosh Computer's use Apple's PlainTalk technology (which uses a 
custom 3.5 mm PlainTalk  mic plug instead of the standard 3.5 mm mic plug).  In response to 
an overwhelming demand, the NE-Mic was developed to allow standard 3.5 mm mics to work 
with Macintosh computers based on Apple's PlainTalk  technology. Once an NE-Mic is plugged 
into the rear of your Macintosh, you can use any standard 3.5 mm microphone! 

******* SPECIAL PRICING*****

For the next week, we are offering a special discount on.........

Jabra  for internal modems (PlainTalk  plug) - on sale for $39.95
Jabra  for external modems - on sale for $39.95
NE-Mic PlainTalk  microphone adapter - on sale for $16.95
NE-Mic Combo (includes a stereo headset) - on sale for $24.95
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My free version of MegaPhone  never worked!

Since our last email announcement, we spoke to several individuals who were never able to 
get their MegaPhone  to work!  We  found that each one of these Macintosh users were using an 
Apple Performa system that was sold with Mac OS 8.0 or 8.1.  The problem with MegaPhone  
Surfaced because the version of MegaPhone , included on the Performa was only designed to 
work with system 7; hence problems with MegaPhone occurred. So if you have a Performa, and 
you have never been able to use the MegaPhone  application, please give us a call. 
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How to reach Bing Software

Sales (949) 888-6633
Support (949) 888-6639
Fax (949) 888-6635
Web site: www.bingsoftware.com